Billing

Consultations

Each hand surgeon at the Hand Centre sets his or her own consultation fees. In general the fee for an initial consultation will be higher than that for follow-up consultations. This is because it is the initial consultation where most of the work is done: taking a history, conducting a physical examination, exploring options and discussing issues and outcomes.

If you are a public or private patient, you will need to pay your consultation fee in full at the time of consultation. You can pay by cash, EFT or credit card. If you wish to pay by cheque, you will need to make prior arrangements with our secretaries. We will issue you with a receipt, which you can then use to claim your Medicare rebate. Medicare does not cover the full cost of consultation, so you will pay a gap.

If you are a WorkCover , motor accident or government-insured patient, and you have given us your claim number or written approval, we will bill your insurer directly. If you do not have a claim number or written approval, you will need to pay the consultation fee in full at the time of consultation and then claim the fee back from your insurer.

Surgery

Each consultant at the Hand Centre sets his or her own surgical fees, and will provide you with a quotation during or following your consultation. The cost of the procedure includes 6 weeks post-operative care, so any consultations you have during the 6 weeks following your surgery are not charged a consultation fee.

If you attend consultations more than 6 weeks after your surgery, you will be billed at follow-up consultation rates. Most patients will be discharged within 6 weeks of their surgery and will not incur any post-operative consultation costs.

If you are privately insured, you will need to pay for your surgery in full at your first post-operative consultation.  You can pay by cash, EFT or credit card. If you wish to pay by cheque, you will need to make prior arrangements with our secretaries. We will issue you with a receipt, which you can then use to claim your Medicare and private health fund rebate. Depending on your health fund, you may be able to take your receipt directly to the fund, which will claim the Medicare rebate on your behalf. How much of the surgical fee is rebated depends on your fund and your level of cover. In most cases, you will pay a gap as the Medicare schedule fee does not cover the full cost of surgery.

If you are self-funded (ie not privately insured), you will need to pay for your surgery in full in advance. You can pay by cash, EFT or credit card. If you wish to pay by cheque, you will need to make prior arrangements with our secretaries. We will issue you with a receipt, which you can then use to claim your Medicare rebate

If you are a WorkCover , motor accident or government-insured patient, we will seek approval for the surgery and bill your insurer directly. If your claim is not approved, you may choose to proceed as either a privately insured or self-funded patient.

The cost of your operation will include more than your surgeon’s fee. It will also include the anaesthetic fee and the hospital fee. If you are privately insured, check with your health fund to determine how much of the hospital fee will be covered. If you have top cover, your fund will usually pay the entire hospital fee, less any agreed excess. You will need to contact the anaesthetist for an estimate of his or her fee.

After your surgery, you may require hand therapy. Therapy may include dressings, splinting and exercises, and may continue over a number of weeks or months. If you are privately insured, check with your health fund to determine if you are covered for any of these costs.

Hand Therapy

Hand therapy fees are set in accordance with the treatment provided. The fee for the initial consultation is higher than that for follow-up sessions. This is because the initial consultation includes taking a history, conducting a physical examination, exploring options and deciding on a course of treatment, prior to initiating the treatment itself. Your consulting hand therapist will discuss with you follow-up session fees and other charges which you may incur, such as splint and equipment charges.

If you are a public or private patient, you will need to pay your session fee in full at the time of your session. You can pay by cash, EFT or credit card. If you wish to pay by cheque, you will need to make prior arrangements with our secretaries. If you are privately insured with ancillary cover for occupational therapy, you may be covered for some or all of your hand therapy costs. Check with your insurer. We will issue you with a receipt, which you can then use to claim your rebate.

If you are a WorkCover , motor accident or government-insured patient, and you have given us your claim number or written approval, we will bill your insurer directly. If you do not have a claim number or written approval, you will need to pay the consultation fee in full at the time of consultation and then claim the fee back from your insurer.

Suite 4, Level 4, 171 Bigge St, Liverpool NSW 2170